TERMS & CONDITIONS
Welcome to swatimishra.com, the official website of Swati Mishra Creations (“Company”, “we”, “us”, or “our”), owner of the brands SWATI MISHRA and SWATI MISHRA—Ready-to-wear. By accessing or using this website, you (“User”, “you”, or “your”) agree to comply with and be bound by the following Terms and Conditions (“Terms”). Please read them carefully.
If you do not agree to these Terms, please refrain from using our website.
1. COMPANY & BRAND INFORMATION
Swati Mishra Creations is a company incorporated in India, engaged in the creation, production, and sale of handcrafted couture and ready-to-wear garments under the brands SWATI MISHRA and Swati Mishra RTW.
2. USE OF THE WEBSITE
By accessing swatimishra.com, you agree to:
- Use the site only for lawful purposes.
- Not misuse, reproduce, distribute, modify, or exploit any content or intellectual property on the website.
- Provide accurate information when requested (e.g., at checkout).
We reserve the right to refuse service, remove or edit content, or cancel orders in our sole discretion.
3. PRODUCTS & HANDCRAFTED NATURE
All products listed under SWATI MISHRA couture and Swati Mishra RTW are carefully designed and handcrafted. Minor variations in color, embroidery, embellishment, or finish are inherent to the artisanal process and shall not be considered defects.
4. PRICING & PAYMENT
All prices are listed in Indian Rupees (INR) unless otherwise specified. We reserve the right to change prices at any time without notice. Payments must be made in full before processing and shipping the order. We accept payments through secure third-party payment gateways. We do not store your payment information.
5. ORDER PROCESSING & DELIVERY
Orders are processed once payment is successfully received. Delivery timelines vary depending on product type and customization, typically between 4–8 weeks for couture and 1–2 weeks for ready-to-wear, unless specified otherwise.
Shipping is currently offered within India. Please review our Delivery & Returns Policy for further details.
6. RETURNS & EXCHANGES
Due to the exclusive and handcrafted nature of our designs, we do not accept returns, exchanges, or refunds once an order has been placed, except in the rare case of proven manufacturing defects.
7. INTELLECTUAL PROPERTY
All content on swatimishra.com, including but not limited to images, text, logos, designs, product photos, videos, lookbooks, and other material, is the property of Swati Mishra Creations and/or its licensors. Any unauthorized reproduction, distribution, or commercial use is strictly prohibited.
8. PRIVACY
Your privacy is important to us. Please read our Privacy Policy to understand how we collect, use, and protect your personal data.
9. DISCLAIMER
This website and its contents are provided on an “as is” basis without warranties of any kind, whether express or implied. While we strive for accuracy, we do not guarantee that product descriptions, images, or other content are entirely error-free.
10. LIMITATION OF LIABILITY
Swati Mishra Creations shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of swatimishra.com or the purchase of our products.
11. GOVERNING LAW & JURISDICTION
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.
12. CHANGES TO TERMS
We may modify these Terms at any time. Updated versions will be posted on this page, and continued use of the website constitutes acceptance of the revised Terms.
13. CONTACT US
For any queries about these Terms & Conditions, please visit our Contact Us page.